Earlier today Bullhorn ATS experienced a system-wide outage and users of Matador Jobs should double check their websites are operating properly.
On November 17, 2025 between approximately 10am and 11:30am EST, the the Bullhorn Status page reported downtime for the Bullhorn ATS, which impacted users of Matador Jobs. When a Matador Jobs kicks off a sync automation, it will attempt to refresh its Authentication Token by submitting a Refresh Token and the expired Authentication Token. During a downtime like we experienced today, the one-time use Refresh Token can be “consumed” while the new Authentication Token is not received due to the downtime. The result is a disconnection from Bullhorn.
Have no fear! In most cases, Matador Jobs Pro’s automatic reconnect routine steps in during these rare occurrences and will save the day. Sometimes, however, something may not work. Usually, this happens when user-provided Bullhorn REST API credentials are invalid, often due to a password expiration.
Today, we have already assisted a users in reconnecting their sites after the downtime ended. In those cases, both were not automatically reconnecting due to an expired REST API User password.
If you need help getting your site reconnected to Bullhorn, please visit our guide to Reconnecting/Reauthorizing Matador Jobs with Bullhorn.
