Your Support and Updates License Key

Matador Jobs Pro requires you purchase a support and updates subscription to gain access to Matador Jobs Pro and Matador Jobs Extensions updates. Here is how you input your Support and Updates License Key into Matador Jobs.

Note: Users of Matador Jobs Lite will not see an option to input a License Key.

If you don’t know your license key, you must log into MatadorJobs.com account to retrieve it. If you already have your license key, skip ahead to “Add License to Matador Settings”.

Log into your MatadorJobs.com Account

If you don’t know your license key, you must log into MatadorJobs.com account to retrieve it. If you already have your license key, skip ahead to “Add License to Matador Settings”.

Click on “Account” in the top menu of MatadorJobs.com. Then log in on the following page.

Your username and password is sent to you via email after your purchase is complete. If you forgot your username and password, you can click on “Lost Password?” to reclaim your login.

View Licenses for your purchase

Once you’ve logged in, you’ll be redirected to your profile which will show you more about each of your purchases and access your licenses. Click on “View Licenses” next to your purchase.

Now, you can click on the key icon to copy the license key to later paste onto the Matador Settings on your site.

Add License Key to Matador Settings

Back on your WordPress site that has Matador Jobs Pro installed, log into your WordPress admin area and then go to Matador Settings. Matador Settings are found by hovering over the Matador Jobs item in your sidebar.

On the first tab of the Matador Settings, you’ll see the License Key section at the top.

Paste the license key you saved from your MatadorJobs.com profile into that field.

Then scroll to the bottom of the page and click on the button to save the changes. The page will reload, and you should see a confirmation that your site now has an active Matador Jobs subscription.

Troubleshooting

When you authorize sites with “staging” or “localhost” in their domain name or you authorize a site where the domain ends with “.dev” or “.test”, the authorization will not count against your limit. However, if you develop a site on any other development or staging area, you will consume a site authorization during development. In order to clear that authorization, you must log into MatadorJobs.com as shown above and follow the steps to get to your license info, then click on “Manage Sites” and deactivate the site you will no longer use.

It is a known issue that Matador cannot detect when you copy a site from a staging domain to a live domain. This causes issues when your site requests updates from us. You will typically see an update notification, but get an error when attempting to update. In order to fix this, replace your license key with any invalid license, ie: ‘123456’ and “Save Changes” to cause the hidden authorization data to be deleted. Then re-input your valid license key and “Save Changes”. Provided you have an available authorization (see above), your live site will be properly authorized.